Privacy Policy

At Alpyrex Clothing, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or place an order with us.

Information We Collect

When you browse our website, create an account, place an order, or contact us, we may collect information such as:

Name
Email address
Billing and shipping address
Contact information
Order details
Website account information
Information you provide when contacting customer support

We only collect information that is reasonably necessary to provide our services and improve your shopping experience.

How We Use Your Information

We may use your personal information to:

Process and fulfil your orders
Arrange delivery of your purchases
Provide customer support
Respond to enquiries
Process returns and refunds
Improve our website and services
Send important order or service-related communications
Prevent fraudulent or unauthorized activity
Comply with applicable legal requirements

Payment Information

Payments may be processed through third-party payment providers. Alpyrex Clothing does not necessarily store complete payment card details on its own servers.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

Cookies

Our website may use cookies and similar technologies to improve website functionality and provide a better browsing experience.

Cookies may help us:

Remember shopping preferences
Keep items in your shopping basket
Understand website usage
Improve website performance
Provide relevant website features

You can manage or disable cookies through your browser settings. Some website features may not work properly if certain cookies are disabled.

Sharing Your Information

We do not sell your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, such as payment processors, delivery providers, website hosting services, and technical service providers.

These providers are expected to use information only for the services they provide and to handle information appropriately.

Data Security

We take reasonable measures to help protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Third-Party Services

Our website may contain links to third-party websites or use third-party services. These websites and services operate under their own privacy policies.

We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

Your Privacy Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to:

Request access to your personal information
Ask for inaccurate information to be corrected
Request deletion of certain personal information
Withdraw consent where applicable
Object to certain processing activities
Request information about how your data is used

To make a privacy-related request, please contact us using the details below.

Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, or legal requirements.

Any updates will be published on this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Email: [email protected]

Thank you for trusting Alpyrex Clothing.